The National Document Supply System
The ODR (The National Document Supply System) is the centre of library services and has been operating since 1998. The system aims at making document service fully available to patrons of registered libraries in it. Such institutions are the national library, special libraries, state university libraries and county libraries. Besides inter library loan services, the ODR includes the location catalog of library documents, as well.
Within the frames of a TÁMOP project, in 2010-2011 our company developed and successfully launched a new system which enhanced the communication and cooperation between the libraries. New functions such as invoicing, statistics, workflow planning and monitoring were introduced. After the second phase of development, inter library loan requests became available for patrons as well through the online surface, where the status of each loan request can be tracked.